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How To Deal With Bumps In The Doctor/Patient Relationship

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Do not let a fixable "bump in the road" in your relationship with your doctor mar your time together or cause you to switch doctors. Do what you can to fix the bumps, including the good old fashioned method of speaking up. Like the rest of us, doctors are not mind readers.

Following are some typical situations patients complain about. The other sections of this article have suggestions about how to handle each situation. 

  • A doctor cuts you off, or dismisses your concerns, or talks over your head.
  • You have no connection with the doctor.
  • The way the doctor speaks to you is uncomfortable for you, and you want your doctor to interact with you differently.
  • What the doctor charges is a problem.
  • You're kept waiting.
  • You keep getting billed more than you should.
  • There are continuing disagreements between you and the doctor.

As a general matter, we do not encourage switching doctors. However, if the bumps become too big, seriously consider changing doctors. 


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