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Information about all aspects of finances affected by a serious health condition. Includes income sources such as work, investments, and private and government disability programs, and expenses such as medical bills, and how to deal with financial problems.
Information about all aspects of health care from choosing a doctor and treatment, staying safe in a hospital, to end of life care. Includes how to obtain, choose and maximize health insurance policies.
Answers to your practical questions such as how to travel safely despite your health condition, how to avoid getting infected by a pet, and what to say or not say to an insurance company.

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After the claim is filed, you will receive an acknowledgment of receipt. It is advisable to:

  • Introduce yourself to the claims representative and ask if any additional information is needed.
  • Keep following up.
  • During the decision process:
    • You may be asked to take a physical exam (known as a "Consultative Examination"), you can request that your own doctor do the exam.
    • Answer any supplemental questionnaires in the manner most likely to get approval of your claim.
    • The insurance company may send an investigator. If so, deal with investigators on your own terms.

If your claim is denied, appeal. If it is approved, know your responsibilities and the company's rights while you receive benefits.


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