Frequently Asked Questions

Because it's the only way we can provide information specifically for you. It's also the only way you can store information, whether it is information on our site that you want to keep in one place, or information you provide.

Note that while we constantly update our systems to protect your confidentiality, you do not have to give us a correct name when you register. If you are uncomfortable using your regular email address, consider creating a new email address with a free email provider like GMail or Yahoo!

Everyone who registers gets his or her own Individual Home Page. The Individual Home Page is where everything personal to you, including information you want to keep track of, is stored.

An Individual Home Page includes the following:

• Your Individual Action Plan (including a copy of your Questionnaire and Profile so you can easily make changes as your situation changes. Of course, your Plan automatically changes when your answers change.)
• A list of all our charts - with a "check" mark to indicate those charts you've completed, or at least done some work on.
• Your Health Plan Evaluator which helps decide which of several health insurance plans is best for you as a person with your health condition - if you're lucky enough to have a choice.
• A place to store articles that are of particular interest to you.
• A place where notes you make that are similar to notes in the margin of a book are kept.

With your Individual Home Page, you can:

• Keep track of topics or articles you want to be able to recall easily.
• Make notes that you can refer to 24/7 and be able to access from any computer, anywhere.
• Keep track of questions you want to ask doctors.
• Keep track of your symptoms between doctor visits and/or over a longer period of time.
• Access all our charts - and keep track of the ones you've worked on.
• Access your Individual Action Plan whenever you want - for information or to make changes and see what we what we have to say to help you with those changes.

To cancel your account, click here to visit your account management page.

You can also find this page by logging in and visiting your Individual Home Page. At the top of your Individual Home Page, you'll see information regarding your email address and password, click either "change e-mail" or "change password" to be taken to your account management page. From there, click the tab labeled "Other Settings." At the bottom of that page, click the link labeled "cancel account" and follow the instructions.