Content Overview 
- Overview
- Prepare Before You Make A Call
- What To Do When You Are Ready To Place The Call
- How To Make A Friend At The Insurance Company
- How To Ask Your Question
- If You Do Not Get The Response You Want: Ask For A Supervisor
- How To Talk With A Supervisor
- What To Do When It Is Time To End The Call With The Insurer
- What To Do After A Call With An Insurer
How To Talk With The People At Your Insurance Company (Make A Friend)
How To Talk With A Supervisor
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Talking with a supervisor is no different than speaking to the customer service or claims representative. The difference,hopefully, is that a supervisor will know more about the issue and how to interpret rules or policy provisions in your favor, or how to get around unfair rules.
If the supervisor cannot help, perhaps he or she has a supervisor that you can speak with.
Once you speak with the supervisor, ask whether you can ask for her again in the future. If so, is there a direct line? If not, with whom would he or she suggest you speak?
If the supervisor doesn't give you the answer you're seeking, see How To Appeal An Insurance Company Denial.
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