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Housing: Your Legal Rights

If You Have A Complaint: Preparatory Steps To Take

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Before starting a complaint, gather information relevant to the situation. At least gather the following information:

  • The legal name and address of the landlord/owner.
  • The address of the premises in question.
  • A detailed description of the discriminating incident. Include as much information

as you can recall that seems related to the incident. For instance, the date and time, the setting, who was there, what was said, the impression that was conveyed by the person who created the incident. Revisit your draft description every day for at least three days to see if additional details come to mind to add.

  • A statement from any friendly witnesses to the incident. (Let the professionals speak with witnesses from the landlord's camp. Your asking for such a statement may mess up your ultimate chances for success).

Once you have a detailed description of the incident, use it as a source to create a brief description of the incident to use as a starting point for your complaint. Include details necessary for an objective person to understand what happened.

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