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Medicaid: How To Maximize Use

Notify Medicaid of Changes

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It is important to keep Medicaid informed of any changes that might affect your benefits. Even if you got your Medicaid through Supplemental Security Income (SSI), it doesn't necessarily mean that any information you provide to Social Security after initial approval will be passed on to Medicaid. Notify both agencies of changes.

Always notify your worker at Medicaid when<:

  • Your address changes.
    • Remember most people lose coverage because they didn't reply to an inquiry Medicaid sent out. If they don't have your current address, well…….
  • Your income or your assets change.
    • You may think that not telling Medicaid about winning the lottery is good since you won't lose your Medicaid. However, it will hurt more when Medicaid finds out that you were paid a bunch of money when you weren't eligible for it. The odds are that Medicaid will find out.
  • Your marital status or living situation changes.
    • If you add or lose dependents, let Medicaid know.
  • There are other changes in your life that could have a bearing on your Medicaid eligibility.

While it's okay to call your worker with update information, you need some kind of proof that you informed Medicaid, especially if it would affect your coverage.

  • Most offices will send you confirmation of such phone calls.
  • If you don't receive a confirmation letter within a week after your call, follow-up with a letter sent by overnight service or by registered mail, return receipt requested. In the letter, repeat the information and confirm it was given by phone on a certain date.
  • Be sure to keep a copy of the letter. Attach to it the receipt proving delivery.

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